SeeVoice Real-Time 3G Application: Video IVR

Customers will more enjoy using an IVR-based service, if system prompts are visually presented by an animated character. With a talking avatar, IVR usage becomes a kind of multimedia entertainment, with its special attraction.

Avatar visualizes user interactions with the system, and any person or personage can be chosen as avatar that acts as a front-end service representative.

Avatar is animated by voice prompts which are run according to user DTMF commands. During idle periods, avatar silently but expressively "lives" on the screen of mobile handset.